Dwelo Smart Lights

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Submit a support request here and we'll take care of you right away. Or call us at 415.582.6701


+ Some of my lights aren't responding from the mobile or web app, what do I do?

  1. Make sure your Dwelo hub is plugged into power and Internet.
  2. Make sure your home Internet connection is live and working.
  3. Make sure your mobile phone or computer's Internet connection is live and working.
  4. If you've followed the previous steps and your light is still not responding to commands, contact us via the support form on this page providing as much information as possible about the problem. We'll be sure to help you resolve it.

+ Some of my lights aren't displayed in the mobile or web app, what do I do?

  1. Using the actual light switch, turn the light on or off, wait about 10 seconds, and then refresh your mobile or web app devices to see if the light appears.
  2. If you're light is still missing, contact us via the support form on this page providing as much information as possible about the problem. We'll be sure to help you resolve it.