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+ How do I lock my door without a key?

Press the button with the lock symbol and the door will automatically lock.

+ How do I unlock my door with my door code?

Simply press the numeric buttons that correspond with your door code and the lock will unlock.

If you forgot your door code click here to learn how to obtain it.

+ How do I know if the lock batteries are low and need to be replaced?

The status LED on the back of the lock will flash red.

If your lock batteries need to be replaced, contact your community management and they'll replace the batteries free of charge.

+ How do I change the batteries?

If your lock batteries need to be replaced, contact your community management and they'll replace the batteries free of charge.

If you'd prefer to do it yourself, here are the steps:

  1. On the back of the lock, unscrew the side and bottom screws.
  2. Remove the cover.
  3. Remove the battery holder.
  4. Replace the old batteries with 4 new AA batteries.
  5. Replace the cover and screws.